Products
| Full-Featured Electronic Billing Solution All SolAce EMC products support the new CMS-1500 and UB-04 forms; provide excellent remittance advice viewing, printing, and export features; support Medicare secondary and DME claim billing; easy NPI handling ... 
|
|
|
SolAce EMC™ Desktop Edition Take control of your billing with single-user software that runs in your office.
|
SolAce EMC Hosted by Ivertex™ Eliminate the technical aspects of both clearinghouse and direct transmission options with our Application Service Provider version of SolAce EMC hosted by Ivertex. You take care of your business, we take care of the delivery.
|
|
SolAce EMC Multi-User Edition Put the clearinghouse in your office with multi-user software utilizing a relational database and robust application server. Supports new CMS-1500 form, full Medicare secondary claim support.
|
SolAce EMC Junior - FREE! Take advantage of a free Internet-based version of SolAce EMC. You can perform direct entry of claims, import from various file formats, generate 837P and 837I transactions, even view 835 remittances and export payment data to flat file formats. |
| Looking for multi-platform support? We've got it! | Certified by EDIFECS® and, more importantly, our Trading Partners | |
  
|
 |
Benefits
It's Time to Raise Your Expectations!
SolAce EMC is the easiest and most cost effective solution for enabling HIPAA transaction support in your office. SolAce lets you submit electronic claims with high acceptance rates and significantly reduces overhead fees. SolAce is a software tool that will put you in control of your billing!
Rich Functionality
SolAce EMC puts you in control of every aspect of your billing process to give you better peace of mind that your claims are turning into money quickly and efficiently. The solution is simple, efficient, and affordable, while offering you control over your billing process.
Friendly and Intuitive
SolAce provides an intuitive and completely seamless user experience to take care of all your medical billing needs. It's as easy as import, edit, report and send!
Seamless and Powerful - Integrates with existing systems, eliminates double entry
SolAce integrates perfectly with any practice management system that produces a consistently formatted print file of claims. Ultra-flexible mapping and data type features within SolAce let you map and import data from CMS-1500 and UB-04 print files. Old-style NSF and UBF files, .csv files and 837 files can also be imported with a few clicks of the mouse. It works with dozens of practice management systems, including Medisoft, Lytec, AltaPoint, VersaForm, AdvanceMD, VantageMed, MedLook, and more. Almost every system works this way, as it is the same requirement that allows clearinghouses to work.
Runs On Any Desktop Operating System
SolAce runs on Microsoft® Windows 98, ME, XP, and Vista; Mac OS X™ 10.3.9 or higher, and Linux/Unix desktops.
Complete - Supports Specialty Fields
SolAce supports dozens of fields that are not present on the standard forms, but are required for specialty billing. SolAce EMC includes full support for secondary and Durable Medical Equipment (DME) claims, as well as field and edit check support for many other specialties such as Anesthesiology, Podiatry, Ambulance, Chiropractic, Physical Therapy, Osteotherapy, Ophthalmology, Home Health, Hospice, and more.
Excellent Claims Entry Solution
SolAce includes a patient and address database to let you track patients, guarantors, schools, employers, and physicians. Patients can be linked to all these different entities and subsequently used to auto-fill a CMS-1500 or UB-04 form with all but the service lines and facility block. Our claim copy feature lets you rebill common claims repeatedly, especially nice for Chiropractors or providers who have regularly scheduled patients. SolAce also includes a bill codes feature to let you fast-path service lines, with an unlimited number of fee schedules.
You can create a new claim in just seconds. Simply select the patient, enter the date of service and bill code on each line of service, and save.
Reconciles Outgoing Claims with Incoming Acknowledgments
SolAce matches every electronic claim with acknowledgements received from payers and let's you know if there is a problem. All you have to do is initiate the send/receive feature and watch SolAce do the rest. You don't wait days for your reports either, in most cases SolAce gets your acknowledgments at the same time you transmit.
Provides Comprehensive Reports
SolAce allows you to view tracking and summary reports easily, write to Adobe® Acrobat™ PDF or print to standard printers. Payer reports are automatically formatted in portrait or landscape mode and paginated in the way the payer intended for you to see.
Features
Get your billing back on track - and get paid faster!
Best Features
SolAce Electronic Medical Claims™ is an electronic claims processing application that handles HIPAA-compliant Professional (CMS-1500) claims, Institutional (UB-04) claims, and Remittance Advice transactions.
SolAce EMC automatically transmits and reconciles transmissions for you. There are no per-claim or per-provider fees with SolAce for the majority of payers due to our direct links and clearinghouse partnerships.
| Be more productive SolAce EMC turns paper claims into electronic claims, or use it as your claims entry solution. |
|
Did you know? |
HIPAA EDI Features
HIPAA Transaction Generation (837P & 837I)
Legacy Transaction Generation (NSF & UB92 v6.0)
835 Inbound Transactions
997 Acknowledgment Processing and Reconciliation
Report Viewing in: Text, HTML, PDF, 864 and others
Supports Automatic Response Unbundling and Re-routing
Claim Processing Features
Professional (1500) and Institutional (UB-04) Claims Management System
Access over 100 Direct Payers for the fastest payments and best reports
Access over 1000 Commercial Payers via Clearinghouse
Direct Data Entry of CMS-1500 and UB-04 Claims
Patient, Address, and Bill Code Database for Quick Claim Entry
Thousands of Edit Checks for CMS-1500 and UB-04 Claims
Supports Specialty Billing including Secondary Payer and DME claims
Supports printing to both old and new 1500 and UB claims forms, and with red or black lines on plain paper
Remittance Features
Automatically processed when the payer or clearinghouse provides electronic remittances
Remittance Advice (835) Viewing and Printing
Print remittances that look like the familiar Medicare EOB's
Selective printing of parts of the remittance data, which is useful for secondary paper billing
Remittance Advice Data Exports in several formats
Practice Management Integration Features
Import CMS-1500 and UB-04 Print Image Text Files
Import Comma-Separated Value (CSV) Files Containing One or Multiple Records per Claim
Import From NSF v3.0 & UB92 v6.0 Files
Import From 837P EDI Files
Automatic Transmission Features
Automated ZModem Transmissions for BBS systems
Automated FTP and Secure FTP (SSL-FTP & SSH SFTP)
Automated Secure Web Site Form Transmissions
Automatic Dial-up Network option for any network-based transmission option
Hosted and Multi-User Edition Features
Multi-user Access
Server-based Audit Trails
Secure Network Access
Multiple Office Data Separation
Scheduled and Unattended Transmissions
Distributed Transmission Across Multiple Computers (Multi-User only)
How to Choose
Which SolAce Electronic Medical Claims™ Edition is right for your organization?
| Answer the questions below to select your product | Desktop | Hosted Limited |
Hosted 837P/837I |
Multi-User |
|---|---|---|---|---|
| Do not have an Internet connection? | X | X | ||
| Do not have a phone modem? | X | X | ||
| Do you need local storage? | X | X | ||
| Multiple workstations with an IT department in place? | X | |||
| Billing Services Only | ||||
| Are you a professional and institutional Billing Service? | X | X | ||
Choose SolAce EMC™-Desktop Edition when:
- You have a single computer.
- You have internet and a modem but need the local data storage.
- Or you have no internet available to your office and all the payers you need to reach can be reached by modem.
- High volume of Medicare transmissions.
- Small provider office.
- You have one biller and do not have any expansion planned for the future.
Choose SolAce EMC™-Full Hosted by Ivertex™ when:
- You are a claim submitter who would like to use the web-based version of SolAce EMC for your automated transmissions.
- You want multi-user access from different locations without running servers in your facilities.
- No IT department hardware or software requirements in your facilities.
- An IT department that is so extremely busy that the outsourcing of server maintance would save your staff time and money.
- Or, you only need to license a single user for your billing clerk.
- You want to feel at ease knowing you are always running the latest version of the SolAce program.
- You don't want to have the database running on your office computers.
- You only have high speed Internet in your office and would prefer not to install a dial up modem.
- Or, you are a claims processing organization interested in receiving electronic claims from your trading partners.
Choose SolAce EMC™-Hosted Limited Support by Ivertex™ when:
- You are a claim submitter who would like to use the web-based version of SolAce EMC for your automated transmissions.
- You want multi-user access from different offices without running servers in your facilities.
- No IT department hardware or software requirements in your facilities.
- An IT department that is so extremely busy that the outsourcing of server would save your staff time and money.
- Or you only need to use it as single user for 1 billing clerk.
- You want to feel at ease knowing you are always running the latest version of the SolAce program.
- You don't want to have the database running in your office.
- You only have high speed Internet in your office and would prefer not to install a dial up modem.
- You only need to file professional or institutional claims and a limited amount of support is enough.
- Or, you are a claims processing organization interested in receiving electronic claims from your trading partners.
Choose the SolAce EMC™-Multi-User version when:
- You want SolAce running entirely in your office, or on your organization's wide area network.
- You have an established IT department with knowledgeable staff.
- You want multiple users to be able to work in the system.
- You want a relational database for centralized data storage and organizational control.
- You want unattended and scheduled transmissions from the computers you choose.
- You want the best performance with multi-user network access.
SolAce EMC-Hosted by Ivertex
What is SolAce Electronic Medical Claims™ Hosted Version?
This is our most popular product! SolAce EMC™ Hosted by Ivertex is secure, and web-based. It can be used as a single or multi user product. It comes with 2 different support plan options. SolAce EMC is easy for anyone to install. All you need is reliable Internet service to the workstation. Product updates are automatic. Most importantly it is HIPAA compliant. This product is great for any type of provider or facility.
Our experienced sales team can help you pick the best SolAce product for your office. Just call 602.439.2525 or email sales@solace-emc.com.
Integrates with your practice management system
SolAce EMC integrates with dozens of existing practice management systems by importing print files the same way a clearinghouse does. Choose from print image, NSF, 837 file or comma-separated value (CSV) importers to avoid wasted time and mistakes from doing double entry. Runs on Windows, Mac OS X, and Linux.
SolAce EMC can also be used by itself for direct claims entry, and includes a patient database to speed data entry.
The Ultimate in Security
Built-in 128-bit SSL encryption keeps your private health information secure without expensive virtual private network solutions. All data stored on the Ivertex server is safe from malware that can affect user's workstations. Transmission is even centralized so your organization knows exactly what data is being exchanged with trading partners. Data retention is 3 years.
Direct Connections
SolAce generates and automatically transmits the appropriate electronic claims files for almost all Medicares, Medicaids and Blues, and other regional payers across the country who accept claims directly. With our "Direct Connections" you will receive back the payer response reports and electronic EOBs (835 transactions) in a viewable format as long as the payer produces them. Check out our payer list or call to check on our status in your region.
Free Commercial Claims
Our partnernership with Availity (formerly THIN) and other clearinghouses enable you to submit to over 1,100 commercial payers with no per-claim fees, using the same SolAce interface for all your claims. If a paper claim is needed, you can also use the clearinghouse's print-and-mail service for the same per-claim price as a postage stamp!
Our claim scrubber works on all your claims, so clean claims are submitted to the clearinghouse, too.
The names of other companies, products and services are the property of their respective owners.
SolAce EMC-Multi User Edition
What is SolAce EMC™ Multi User?
SolAce EMC Multi-User Edition is secure, multi-site, and multi-user. That means it can be installed at your site as a multi-user electronic claims solution. Or it can be hosted in an application service provider (ASP) model for secure access across any IP network. Built-in 128-bit SSL encryption keeps your private health information secure without expensive virtual private network solutions. Depending on the payer you are reaching, this product would need a dial-up modem to be installed to serve the task runner. The task runner saves your staff time by scheduling claims to send and receive automatically. This product also has specific server requirements that will need to be considered when making this selection.
Need help picking the right product? Our experienced sales team can help you pick the best SolAce product for your office. Just call 602.439.2525 or email sales@solace-emc.com.
Relational Database Storage
SolAce stores your data in a relational database so you can achieve peace of mind and maximum uptime with robust and reliable operations. Choose from MySQL, PostgreSQL, Microsoft™ SQL Server, and others.
Integrates with your system
SolAce EMC integrates with dozens of existing practice management systems by importing print files the same way a clearinghouse does. Choose from print image, NSF, 837 file or comma-separated value (CSV) importers to avoid wasted time and mistakes from doing double entry. Runs on Windows, Mac OS X, and Linux.
SolAce EMC can also be used by itself for direct claims entry, and includes a patient database to speed data entry.
Direct Connections
SolAce generates and automatically transmits the appropriate electronic claims files for almost all Medicares, Medicaids and Blues, and other regional payers across the country who accept claims directly. With our "Direct Connections" you will receive back the payer response reports and electronic EOBs (835 transactions) in a viewable format as long as the payer produces them. Check out our payer list or call to check on our status in your region.
Free Commercial Claims
Our partnernership with Availity (formerly THIN) and other clearinghouses enable you to submit to over 1,100 commercial payers with no per-claim fees, using the same SolAce interface for all your claims. If a paper claim is needed, you can also use the clearinghouse's print-and-mail service for the same per-claim price as a postage stamp!
Our claim scrubber works on all your claims, so clean claims are submitted to the clearinghouse, too.
Ivertex strongly recommends that our clients with 3 or more users purchase an optional Sapphire Support Package, especially when ordering the SolAce EMC - Multi User Edition.
The names of other companies, products and services are the property of their respective owners.
SolAce EMC-Desktop Edition
What is SolAce EMC™ Desktop Edition?
SolAce EMC™ Desktop Edition is an integrated solution for HIPAA transaction compliance and electronic medical claims submission for providers across the United States and it's territories. SolAce EMC™ Desktop Edition is:
- Single-user desktop software that runs in your office to give you control of your billing.
- A unique blend of clearinghouse and direct transmission to enable you to submit claims electronically to all payers while minimizing clearinghouse fees.
- A real-time claim scrubber with thousands of edits for CMS-1500 and UB-04 claims, with outstanding results to get your claims paid the first time.
- Automatic send and receive in most cases. Download and view your acknowledgments and reports automatically, as quickly as the payer can generate them.
- A top-notch ERA viewer so you can receive electronic EOBs that look the same as Medicare's.
Need help picking the right product? Our experienced sales team can help you pick the best SolAce product for your office. Just call 602.439.2525 or email sales@solace-emc.com.
| Be more productive SolAce EMC turns paper claims into electronic claims, or use it as your claims entry solution. |
|
Did you know? |
Integrates with your system
SolAce EMC integrate with dozens of existing practice management systems by importing print files the same way a clearinghouse does. Choose from print image, NSF, 837 file or comma-separated value (CSV) importers to avoid wasted time and mistakes from doing double entry. Runs on Windows, Mac OS X, and Linux.
SolAce EMC can also be used by itself for direct claims entry, and includes a patient database to speed data entry.
Direct Connections
SolAce generates and automatically transmits the appropriate electronic claims files for almost all Medicares, Medicaids and Blues, and other regional payers across the country who accept claims directly. With our "Direct Connections" you will receive back the payer response reports and electronic EOBs (835 transactions) in a viewable format as long as the payer produces them. Check out our payer list or call to check on our status in your region.
Free Commercial Claims
Our partnernership with Availity (formerly THIN) and other clearinghouses enable you to submit to over 1,100 commercial payers with no per-claim fees and using the same SolAce interface for all your claims. You can also use the clearinghouse's print-and-mail service for the same per-claim price as a postage stamp!
Our claim scrubber works on all your claims, so clean claims are submitted to the clearinghouse too.
Call 602.439.2525 for a FREE DEMO of SolAce Electronic Medical Claims™!!!
The names of other companies, products and services are the property of their respective owners.
SolAce JR
What is SolAce JR?
SolAce JR is a secure, web-based, single user, and single site product. Most importantly it is HIPAA compliant. SolAce JR is provided as a free service with no support and no service levels included. Support can be purchased separately. Ivertex™ designed SolAce JR to be used as a trial version. It may also be used by small provider offices that only need to submit commercial claims and are willing to pay for support as needed. However, data retention is only guaranteed for 60 days.
Our experienced sales team can help you pick the best SolAce product for your office. Just call 602.439.2525 or email sales@solace-emc.com.
Integrates with your practice management system
SolAce EMC integrates with dozens of existing practice management systems by importing print files the same way a clearinghouse does. Choose from print image, NSF, 837 file or comma-separated value (CSV) importers to avoid wasted time and mistakes from doing double entry. Runs on Windows, Mac OS X, and Linux.
SolAce EMC can also be used by itself for direct claims entry, and includes a patient database to speed data entry.
The Ultimate in Security
Built-in 128-bit SSL encryption keeps your private health information secure without expensive virtual private network solutions. All data is stored on the server for 60 days and is safe from malware that can affect user's workstations. Transmission is even centralized so your organization knows exactly what data is being exchanged with trading partners. Data retention is only for 60 days.
Free Commercial Claims
Our partnernership with Availity enables you to submit to over 1,100 commercial payers with no per-claim fees, using the same SolAce interface for all your claims. If a paper claim is needed, you can also use the clearinghouse's print-and-mail service for the same per-claim price as a postage stamp!
Our claim scrubber works on all your claims, so clean claims are submitted to the clearinghouse, too. Ivertex has done the legwork of coding companion guides and payer-specific edits to ensure that you can generate HIPAA compliant transactions that are acceptable to your Trading Partners.
No Direct Connections
Enrollment in the Availity clearinghouse is required for SolAce JR, as none of the "Direct Connections" can be utilized. This is why we clearly tell each SolAce JR user that it has a limited transmission feature. Compare for yourself or contact our sales team at 602-439-2525 if you want to learn more.
Take it for a Test Drive
You can test drive SolAce JR by visiting http://app.solace-emc.com and sign up for an account. It is recommended that you pay at least 4 units of support ($100) for a training call to review the product setup and teach you the flow of the product.
The names of other companies, products and services are the property of their respective owners.
Prices
To order SolAce EMC by phone or to speak to a sales representative, call (602) 439-2525 option 2. Request an Order Form or Web based Product Demonstration using our web site contact form.
Your Satisfaction is Guaranteed.
Try SolAce EMC for 30 days risk free -- if you are not completely satisfied, return it for a full refund. Sign up now to enjoy this valuable product and our expert services at a great price.
| Select an Edition » | Full Hosted 837P/837I |
Hosted Limited 837P or 837I |
Multi-User 837P/837I |
Multi-User 837P |
Desktop** 837P/837I |
Desktop** 837P |
SolAce Junior Trial Version |
| Setup Fee (taxable, covers initial startup) |
$250 per Site * | $450 per Site * | $450 per user | $300 per user | $1000 | $500 | Free |
| Annual Fee (covers software updates, system usage, and support) |
$600 per user | $300 per user | $250 per user | $150 per user | $500 | $250 | Free |
| First Year Total Price | $850 | $750 | $2100+ | $1350+ | $1500 | $750 | n/a |
| Storage Limit | Unlimited | Dependent on your server | 2GB | 60 days claims/remits | |||
| Number of paid users allowed | 1 min | 1 min | 3 min | 3 min | 1 max | 1 max | 1 max |
| Support | |||||||
| Phone/email support | Unlimited | 60 min/yr. | 60 min/yr. | 60 min/yr. | 60 min/yr. | 60 min/yr. |  |
| Initial Support & Training to |
 |
|
|
|
|
|
|
| Web-based Support Forums | |
|
|
|
|
|
|
| Payer Enrollment assistance | |
|
|
|
|
|
Web site only |
| Web-based Training | |
|
|
|
|
|
Public webinars only |
| Claim Rejection Support | |
|
|
|
|
|
|
| Non-Covered Items | Hourly rate of $100 for incidental support applies. Researching Claim Denials, Billing/Coding Assistance, and supporting other software programs like Practice Management software are NOT covered as part of basic product support. The SolAce Support Team can assist in these matters, but there will be an additional cost unless you have a Support Plan. If our support team is engaged to assist in researching claim denials and it turns out to be a billing related matter and not a software issue, you will be charged for the support time used unless you have a Support Plan in place. |
||||||
| Support Plan Options | |
Optional | Optional | Optional | Optional | Optional | Optional |
| Features | |||||||
| Direct Claim Entry | |
|
|
|
|
|
|
| HCFA-1500 / 837P transactions | |
Choose one | |
|
|
|
|
| UB-04 / 837I transactions | |
Choose one | |
|
|
|
|
| Print Image Claim Import | |
|
|
|
|
|
|
| NSF/UBF Claim Import | |
|
|
|
|
|
|
| CSV/Tab-delimited Claim Import | |
|
|
|
|
|
|
| Claim "Scrubbing" and Corrections | |
|
|
|
|
|
|
| Remittance Advice Features | |
|
|
|
|
|
|
| Access to All Direct Connections | |
|
|
|
|
|
|
| Automatic Transmissions | |
|
|
|
|
|
Limited to Availity |
| Unattended Transmissions | |
|
|
|
|
|
|
| Service Level | 99.99% Uptime | 99.99% Uptime | n/a | n/a | n/a | n/a | |
| Secure Network Access | |
|
|
|
|
|
|
| Software Updates | |
|
|
|
|
|
|
| Multi-User Capable | |
|
|
|
|
|
|
| Multi-Office Data Separation | |
|
|
|
|
|
|
| Automatic Backups | |
|
|
|
|
|
|
Purchase orders are accepted for state and federal agencies, and for orders of 3 or more users. We often have promotions for solo practitioners, government agencies, and non-profit agencies. Please call to inquire.
* A Site is a unit of data separation that you may define. Most people are fine with one Site ID being issued. For example; some large facilities have one billing tax ID and bill from a central billing office, so they need only one site ID. Others may want to have separation of data for each facility. If you want separation of data you need to request multiple Site IDs. An additional fee will apply.
**Billing Services and Facilities should not order SolAce Desktop Edition. It is a single user, single desktop license intended for locations without Internet access and would be limiting to a busy facility. Desktop is not available to a Billing Service.
Workstation Requirements
The recommended computer setup is a 500Mhz or better computer with at least 256MB of memory. Recent operating system releases do require more memory, so adjust accordingly for your environment. Recommended video resolution is 1024x768 with 256 or more colors. Windows 98 and ME are still supported but not recommended as of SolAce EMC versions 3.x.
You will need a 56k modem on the computer you want to transmit from if using SolAce EMC - Desktop Edition or SolAce EMC - Multi User Edition, depending on the payers you wish to reach. Most of the Medicare Intermediaries require dial up transmissions. The SolAce Support Team still recommends having Internet service on the computer SolAce will be installed on in order to give you the best support possible.
Server Requirements
The requirements for the server at your location can be provided to you by your sales representative if you are considering one of our SolAce EMC - Multi User Editions.
The names of other companies, products and services are the property of their respective owners.
Screenshots
View screenshots of the SolAce EMC product in a new browser window.