Colorado Medicaid: HPE
Please follow the Enrollment Instructions below to become an electronic submitter for Colorado Medicaid.
The following process must be completed prior to initiation of electronic claims submission or inquiry.
Trading Partner Enrollment
All Providers and Billing Services who wish to submit batch EDI transactions to Colorado Medicaid must first Enroll as a Trading Partner.
Click on "Trading Partner" on the bottom left hand side
Select "Enrollment Application"
Enter the information requested and select the transaction types you will be exchanging
The entity submitting claims electronically is the Trading Partner
The EDI contact name should be whomever is filling out the application
Transactions selected should be either 837I (institutional UB04 claims) or 837P (professional CMS 1500 claims) and 835 for electronic remittance advice
Agree to the Trading Partner Agreement at the end of the eTrading Partner Profile process
You will be assigned a Trading Partner ID and Password - please save this information as this will need to be provided to the SolAce support team
Register for a Web Portal account (as a "Billing Agent") using the Trading Partner ID previously provided
If you have any questions regarding the Web Portal account registration please give SolAce a call at 602-439-2525.
Please Note: If you are a Billing Service, Providers you Submit for add you as a Registered Billing Agent in their Online Portal Account but you are still the entity that registers for the Trading Partner ID
Download the Trading Partner Testing Packet for ASC X12 transactions via the Trading Partner Information link or at Colorado.gov/HCPF/EDI-Support
Complete Production Authorization testing by calling the SolAce Support team at 602-439-2525
Make sure to provide them with the Testing Packet so they can assist you with setup and testing
If you have any questions regarding their enrollment process the CO Medicaid EDI Helpdesk can be reached at 1-844-801-8482
Our Vendor Information
|Vendor Name - AXIOM Systems, Inc.|
|Contact - EDI Team|
|Vendor Code - N/A|
|Phone - 602-439-2525|
|Fax - 602-439-0808|
|Address - 241 East 4th Street, Suite 200|
Frederick, MD 21701
|Software Name - SolAce EMC|
|E-mail - Support@SolAce-emc.com|
Once you have received your Submitter ID and Password from Medicaid, please call the SolAce Support Team and set an appointment for a Mailbox setup and Test Transmission.
Please have 10 test claims ready for testing for each line of business you bill for. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment but will be validated against production files; therefore, they must contain valid patient procedure, diagnosis, and provider information.
From our customers
I am very pleased with our SolAce billing software and how easy it is to navigate. They have a great team who can train you to do billing even if you don’t have billing experience. Special thanks to Cathy, Gigi, and Skyler who always helps me out every time I have issues.
SolAce is awesome software. I absolutely LOVE it. For over three years I have used this software daily for multiple long term care facilities to submit claims to various MACs, Medicaid, and Medicare Advantage and Supplemental Insurance carriers. It is convenient, simple to use and far less costly than any Clearing House software I had explored. The ability to import from my Practice Management Software and Therapy Providers has reduced any RTP claims edits and denials are a thing of the past. Customer Support is “Johnny on the spot”, but terrific as they may be, it gets better - RARELY do I need to call. LOVE IT, LOVE IT, AND LOVE IT.
I think our medical office was one of the first to use SolAce in the mid 1990’s and we are still using it today for all of our electronic billing because it works ! It was simple for our staff to learn and it integrated easily with our accounting/billing program. It has been especially nice to know that the Axiom staff is there when Medicare changes something and they are right on it. They made the 5010 change a simple process plus made educational seminars available to us. Thank you to all the Axiom/ Ivertex professionals who have helped us for the last 15+ years.
SolAce has been a valuable tool that has been a life saver for my billing service for years. It has allowed me to bill professional and institutional claims with ease. Customer service @ SolAce is top rated in my opinion. The SolAce product is very user friendly and affordable. Thank you SolAce team for a great product.
Easy to use, Customer support has always been excellent, Thanks SolAce Team.
I am a new client and was having a tough time getting everything set up just right. I had to make calls to CEDI and when I called back the rep I spoke with prior even helped the 2nd rep to make sure I got all the info I needed. They definitely work as a team. Within a short period of time they had my system up and running. I never could've done it without them.
Awesome customer service every time!
I can't tell you how wonderful it is to work with your agency. They are courteous, knowledgeable,friendly, and a joy to work with - I can't say enough. Thank you!!
The service was very good. Phone answered promptly even though it was around 6 p.m. my time. Very courteous and helpful. So far I have had really good experiences with your support team.
The follow-up is outstanding - whenever there is an issue I am contacted to be sure that all is working well and to my satisfaction.
Everyone in your company is very helpful and pleasant, and they always have the quickest response time on fixing the situation.
Tech was very helpful, very patient and very professional. She knew of the issue quickly and stayed at hand until issue was resolved. Very satisifed with the service.