AXIOM Systems, Inc. (AXIOM) is a privately held information technology services company founded by Healthcare industry experts in 1996. Focused exclusively in the Healthcare market, we deliver a variety of consulting services and products.
Our services and products are driven by our extensive knowledge of the “business of healthcare” and a detailed understanding of the regulatory and technology issues that drive business and information technology initiatives.
We appreciate your interest in our firm; please take the time to visit this entire site and go to www.axiom-systems.com for more information about our parent company.
Visit www.ClaimShuttle.com to learn about SolAce’s sister product for healthcare constituents that are already able to create 837 transactions. Claimshuttle allows secure and managed file transfers to health plans and to CMS, and can help your demystify EDI with easy to use systems and readable reports.
Visit AXIOM Products to learn about TransSend, our premier health plan application software that can fully automate all aspects of health plan HIPAA EDI and trading partner management needs.
History of SolAce
In the early 1990’s Aetna Medicare revolutionized electronic billing by releasing ACE which provided an affordable (and at one time even free) electronic billing solution to thousands of small medical offices at a time when vendors were charging thousands of dollars for similar solutions. ACE allowed these offices to continue using their existing practice management system, and at the same time reduced the handling costs associated with billing a claim by transmitting the claims electronically direct to Medicare. The best feature of ACE was its unique ability to detect common billing errors that would cause the claims to be denied. This detect and correct feature allowed medical offices using ACE to reduce their cash flow window from months to weeks, simply by reducing the amount of rebilling that was necessary to achieve payment. When Aetna Medicare exited the business, Noridian took over the contract but they had already selected a software product called PC-ACE, now called PC-ACE Pro 32. Though PC-ACE Pro 32 is carried by some Medicare carriers, it is not related to either ACE or SolAce. That product originated from a product named PrintLink. The old Clipper/DOS based version of ACE was still being supported and marketed by other small software vendors during the 1996-2000 timeframe but it wasn't compatible with the looming 4010 HIPAA regulation transaction mandates.
Meanwhile in 2001 AXIOM Systems developed a successful Payer based HIPAA software application then called HIPAA MAXIM, eventually re-written in a .net framework which is now called TransSend. AXIOM approached the HIPAA challenge from the other side of the house understanding that Payers needed to consume HIPAA transactions, integrate the data streams with back-end claims and administrative systems and generate all of the required HIPAA response transactions. In 2005 AXIOM set out revamp an internally created Claims Creation module but also wanted to evaluate partnership opportunities with best of breed vendors. SolAce quickly rose to the top of the short list and we entered into an OEM relationship with Ivertex. That relationship endured many years due to the strength of the product offering but also due to the trust and respect we had with our partner. In 2011 Ivertex agreed to merge with AXIOM Systems and we are aggressively adding new features and launching new products.
Rich Howe, CEO
From our customers
I am very pleased with our SolAce billing software and how easy it is to navigate. They have a great team who can train you to do billing even if you don’t have billing experience. Special thanks to Cathy, Gigi, and Skyler who always helps me out every time I have issues.
SolAce is awesome software. I absolutely LOVE it. For over three years I have used this software daily for multiple long term care facilities to submit claims to various MACs, Medicaid, and Medicare Advantage and Supplemental Insurance carriers. It is convenient, simple to use and far less costly than any Clearing House software I had explored. The ability to import from my Practice Management Software and Therapy Providers has reduced any RTP claims edits and denials are a thing of the past. Customer Support is “Johnny on the spot”, but terrific as they may be, it gets better - RARELY do I need to call. LOVE IT, LOVE IT, AND LOVE IT.
I think our medical office was one of the first to use SolAce in the mid 1990’s and we are still using it today for all of our electronic billing because it works ! It was simple for our staff to learn and it integrated easily with our accounting/billing program. It has been especially nice to know that the Axiom staff is there when Medicare changes something and they are right on it. They made the 5010 change a simple process plus made educational seminars available to us. Thank you to all the Axiom/ Ivertex professionals who have helped us for the last 15+ years.
SolAce has been a valuable tool that has been a life saver for my billing service for years. It has allowed me to bill professional and institutional claims with ease. Customer service @ SolAce is top rated in my opinion. The SolAce product is very user friendly and affordable. Thank you SolAce team for a great product.
Easy to use, Customer support has always been excellent, Thanks SolAce Team.
I am a new client and was having a tough time getting everything set up just right. I had to make calls to CEDI and when I called back the rep I spoke with prior even helped the 2nd rep to make sure I got all the info I needed. They definitely work as a team. Within a short period of time they had my system up and running. I never could've done it without them.
Awesome customer service every time!
I can't tell you how wonderful it is to work with your agency. They are courteous, knowledgeable,friendly, and a joy to work with - I can't say enough. Thank you!!
The service was very good. Phone answered promptly even though it was around 6 p.m. my time. Very courteous and helpful. So far I have had really good experiences with your support team.
The follow-up is outstanding - whenever there is an issue I am contacted to be sure that all is working well and to my satisfaction.
Everyone in your company is very helpful and pleasant, and they always have the quickest response time on fixing the situation.
Tech was very helpful, very patient and very professional. She knew of the issue quickly and stayed at hand until issue was resolved. Very satisifed with the service.