No FISS/DDE Access on 5/5-5/8 (Part B) and 5/19-5/22 (Part A) !!! Read Below!!!
The Centers for Medicare & Medicaid Services will be migrating its data center in May 2023 . As a result, all Medicare Administrative Contractors (MACs), will be observing a series of dark days to accommodate the anticipated duration of this activity and to ensure the completion of weekly/monthly/quarterly processing and the migration of the data center.
These dark days will limit access to information provided by the interactive voice response (IVR) systems, the FISS/DDE systems and Medicare self-service portals. Providers may experience limited or no access to claim status, eligibility, reopening/appeal status and financial claim information.
Dark Days
Medicare Part B
• The weekend of 5/5/2023 to 5/8/2023, starting on Friday evening, 5/5/2023, Part B (MCS) production cut-over
• Monday, 5/8/2023 - MAC dark day to support the completion of the migration to new data center.
Medicare Part A
• The weekend of 5/19/2023 to 5/21/2023, starting on Friday evening, 5/19/2023, Part A (FISS) production cut-over
• Monday, 5/22/2023 – MAC dark day to support the completion of the migration to new data center.
There is a chance that your login for FISS/DDE may not work after the dark day. If this happens to your ID you will need to contact your MAC's EDI helpdesk for FISS/DDE and request a temporary password for your RACF ID and login with that on the FISS/DDE system and reset your password.
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