Idaho Blue Cross
Please follow the Enrollment Instructions below to become an electronic submitter for Idaho Blue Cross.
Required Documents for those applying for new Submitter IDs
The following documents are required enrollment documents that must be completed, signed and returned to the Idaho Blue Cross office prior to initiation of electronic claims submission or inquiry.
1. EDI Registration Form
If the link listed above does not work properly, please go here:
Then scroll down to Provider Information and click on “”EDI Registration Form”
(You may need to use Firefox, as Internet Explorer tends to have problems opening the form)
If you have any questions regarding this form or enrollment process, please send an email to EDIHelpDesk@BCIdaho.com
In the email please include your name, NPI, and Tax ID, so the representative can further assist you.
We can now process 276/277 requests (claim status). If this is a transaction you would like to utilize please make sure to enroll with the payer.
Our Vendor Information
|Vendor Name - AXIOM Systems, Inc.|
|Contact - EDI Team|
|Vendor Code - N/A|
|Phone - 602-439-2525|
|Fax - 602-439-0808|
|Address - 241 East 4th Street, Suite 200|
Frederick, MD 21701
|Software Name - SolAce EMC|
|E-mail - Support@SolAce-emc.com|
EDI Registration Form
- Enter Today’s Date
- Select your business type
- Please enter your Business/Practice and Provider name
- Enter your Provider NPI Number
- Enter your Group NPI number (if applicable)
- Enter your Demographic Information
- Enter the Name, Phone and Email for the main contact person for your office
- Enter your EIN # (Tax ID number0
- Check the Box for “Provider is the Direct Submitter of Data”
- Select the appropriate HIPAA Transactions:
- X12N5010A1 837 P (Professional) and/or
- X12N5010A2 837 I (Institutional) and
- X12N 5010X221- 835 (Remittances)
- Enter your Blue Cross Provider ID
- Please enter the Software Vendor information for AXIOM Systems Inc. formerly Ivertex, that is provided in the table above.
- The Office Manager or Provider must sign this application
Trading Partner Agreement
- Enter the Date and your Business/Provider Name in the first paragraph (You are the Trading Partner)
- Fill in the last page with your Business/Provider Name, Date, and Signature
Submitting your Forms
It is recommended that you keep a copy of this enrollment packet for your records. Please send the completed packet reflecting original signatures to:
Attn: EDI Help Desk
Blue Cross of Idaho Clearinghouse
Or email to: EDIHelpDesk@BCIdaho.com
Waiting for a Response
Once the complete provider enrollment packet has been received, the documents will be processed. Processing will take approximately 1-2 weeks from the date of receipt.
After processing, a confirmation will be emailed, faxed, or mailed to you as notification to begin filing claims electronically. If neither confirmation nor a returned packet is received after two weeks, contact the EDI Help Desk by emailing: EDIHelpDesk@BCIdaho.com When you have the information from Blue Cross and are ready to submit your test claims, please call SolAce support at 602-439-2525.
Please have 25 test claims ready for testing. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment but will be validated against production files; therefore, they must contain valid patient procedure, diagnosis, and provider information. After you submit a test file, you will need to email their helpdesk to have them review the file. Once any errors have been resolved, you can request production approval so you can begin sending real claims.
From our customers
I am very pleased with our SolAce billing software and how easy it is to navigate. They have a great team who can train you to do billing even if you don’t have billing experience. Special thanks to Cathy, Gigi, and Skyler who always helps me out every time I have issues.
SolAce is awesome software. I absolutely LOVE it. For over three years I have used this software daily for multiple long term care facilities to submit claims to various MACs, Medicaid, and Medicare Advantage and Supplemental Insurance carriers. It is convenient, simple to use and far less costly than any Clearing House software I had explored. The ability to import from my Practice Management Software and Therapy Providers has reduced any RTP claims edits and denials are a thing of the past. Customer Support is “Johnny on the spot”, but terrific as they may be, it gets better - RARELY do I need to call. LOVE IT, LOVE IT, AND LOVE IT.
I think our medical office was one of the first to use SolAce in the mid 1990’s and we are still using it today for all of our electronic billing because it works ! It was simple for our staff to learn and it integrated easily with our accounting/billing program. It has been especially nice to know that the Axiom staff is there when Medicare changes something and they are right on it. They made the 5010 change a simple process plus made educational seminars available to us. Thank you to all the Axiom/ Ivertex professionals who have helped us for the last 15+ years.
SolAce has been a valuable tool that has been a life saver for my billing service for years. It has allowed me to bill professional and institutional claims with ease. Customer service @ SolAce is top rated in my opinion. The SolAce product is very user friendly and affordable. Thank you SolAce team for a great product.
Easy to use, Customer support has always been excellent, Thanks SolAce Team.
I am a new client and was having a tough time getting everything set up just right. I had to make calls to CEDI and when I called back the rep I spoke with prior even helped the 2nd rep to make sure I got all the info I needed. They definitely work as a team. Within a short period of time they had my system up and running. I never could've done it without them.
Awesome customer service every time!
I can't tell you how wonderful it is to work with your agency. They are courteous, knowledgeable,friendly, and a joy to work with - I can't say enough. Thank you!!
The service was very good. Phone answered promptly even though it was around 6 p.m. my time. Very courteous and helpful. So far I have had really good experiences with your support team.
The follow-up is outstanding - whenever there is an issue I am contacted to be sure that all is working well and to my satisfaction.
Everyone in your company is very helpful and pleasant, and they always have the quickest response time on fixing the situation.
Tech was very helpful, very patient and very professional. She knew of the issue quickly and stayed at hand until issue was resolved. Very satisifed with the service.