NGS Medicare: West Virginia Part A
National Government Services (NGS) administers Medicare health insurance for the Centers for Medicare & Medicaid Services (CMS)
The State of West Virginia (Part A Claims Only) for Jurisdiction M has contracted NGS to provide the EDI support for VA and WV. If you are a provider located in the State of West Virginia and need to become an electronic submitter for your Medicare Part A Claims, please follow the enrollment instructions below
Required Enrollment Process
The following process is required and must be completed prior to initiation of electronic claims submission or inquiry.
Please click the following link then follow the instructions to access the enrollment page:
Go to www.NGSMedicare.com
Select your State and Line of Business and click "Enter"
Select "Register for EDI"
Click "EDI Enrollment" on the left-hand side
Click "Start Enrollment Process" then click "Accept"
Providers who are new to EDI and need a new Submitter ID, please follow these instructions:
On the first screen, please click the box for "Provider" then press "Next"
On the following page click the box "I want to complete an EDI Registration Form" then press "Next"
Using the drop-down, select your contractor code (state and line of business)
Enter your Billing Provider Information
In the next section, please select "ASC X12 837 Claims" for electronic claims and if you want electronic remits, also select "ASC X12 835 Remittance"
Choose either "I have one PTAN/NPI" or "I have multiple PTAN/NPI's" based on your situation, then enter your PTAN/NPI below
Enter your provider information if different, or check the box "Address is the same as listed above" if the same
For Trading Partner Action, please select "Obtain TPID"
Please Select Axiom-Systems as your vendor
We are the vendor that provides the software you use to create your claims
In the Operating Information section, please select "Axiom Systems" as your Network Service Vendor
Select the appropraite response for the Offshore Provider Information question to fit your situation
In the Electronic Remittance Advice Information section, you can choose either TIN for Tax ID or EIN for Employee ID
Please have the authorized official electronically sign and submit the form
We recommend you print this packet for reference
Our Vendor Information
|Vendor Name - AXIOM Systems, Inc.|
|Contact - EDI Team|
|Vendor Code - 2822|
|Phone - 602-439-2525|
|Fax - 602-439-0808|
|Address - 241 East 4th Street, Suite 200|
Frederick, MD 21701
|Software Name - SolAce EMC|
|E-mail - Support@SolAce-emc.com|
Please Note: NGS recently changed their enrollment process from forms that had to be submitted online and faxed, to an online guided enrollment. They have provided manuals that can be accessed here and we have done our best to provide the instructions above to simplify the process. If you encounter any problems filling out these online applications, please feel free to call our Support team at 602-439-2525 or NGS EDI Department at the number listed below. We will be glad to help you complete your EDI Enrollment with NGS.
Waiting for a Response
After processing, a confirmation will be sent to you as notification to begin filing claims electronically. If neither confirmation nor a returned packet is received after two weeks, contact the NGS EDI Department toll-free at 1-877-273-4334.
Once you have received your Submitter ID and Password from NGS, please call the SolAce Support Team and set up an appointment for Mailbox setup and Test Transmission.
Please have 25 test claims ready for testing. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment, but will be validated against production files; therefore, they must contain valid patient procedure, diagnosis, and provider information.
From our customers
I am very pleased with our SolAce billing software and how easy it is to navigate. They have a great team who can train you to do billing even if you don’t have billing experience. Special thanks to Cathy, Gigi, and Skyler who always helps me out every time I have issues.
SolAce is awesome software. I absolutely LOVE it. For over three years I have used this software daily for multiple long term care facilities to submit claims to various MACs, Medicaid, and Medicare Advantage and Supplemental Insurance carriers. It is convenient, simple to use and far less costly than any Clearing House software I had explored. The ability to import from my Practice Management Software and Therapy Providers has reduced any RTP claims edits and denials are a thing of the past. Customer Support is “Johnny on the spot”, but terrific as they may be, it gets better - RARELY do I need to call. LOVE IT, LOVE IT, AND LOVE IT.
I think our medical office was one of the first to use SolAce in the mid 1990’s and we are still using it today for all of our electronic billing because it works ! It was simple for our staff to learn and it integrated easily with our accounting/billing program. It has been especially nice to know that the Axiom staff is there when Medicare changes something and they are right on it. They made the 5010 change a simple process plus made educational seminars available to us. Thank you to all the Axiom/ Ivertex professionals who have helped us for the last 15+ years.
SolAce has been a valuable tool that has been a life saver for my billing service for years. It has allowed me to bill professional and institutional claims with ease. Customer service @ SolAce is top rated in my opinion. The SolAce product is very user friendly and affordable. Thank you SolAce team for a great product.
Easy to use, Customer support has always been excellent, Thanks SolAce Team.
I am a new client and was having a tough time getting everything set up just right. I had to make calls to CEDI and when I called back the rep I spoke with prior even helped the 2nd rep to make sure I got all the info I needed. They definitely work as a team. Within a short period of time they had my system up and running. I never could've done it without them.
Awesome customer service every time!
I can't tell you how wonderful it is to work with your agency. They are courteous, knowledgeable,friendly, and a joy to work with - I can't say enough. Thank you!!
The service was very good. Phone answered promptly even though it was around 6 p.m. my time. Very courteous and helpful. So far I have had really good experiences with your support team.
The follow-up is outstanding - whenever there is an issue I am contacted to be sure that all is working well and to my satisfaction.
Everyone in your company is very helpful and pleasant, and they always have the quickest response time on fixing the situation.
Tech was very helpful, very patient and very professional. She knew of the issue quickly and stayed at hand until issue was resolved. Very satisifed with the service.