Mississippi Medicaid: Gainwell Technologies

Please follow the Enrollment Instructions below to become an electronic submitter for Mississippi Medicaid.

Required Documents for those applying for new Submitter IDs

The following process must be followed prior to initiation of electronic claims submission or inquiry. Mississippi Medicaid has created the following guide on how to enroll:

Trading Partner Enrollment and Registration Process

If the link above does not work properly, please download the guide from here:

If you have any questions regarding the enrollment instructions, please call the Mississippi Medicaid EDI Technology Support Center at: 1-800-884-3222.

We can now process 276/277 requests (claim status). If this is a transaction you would like to utilize please make sure to enroll with the payer.

Our Vendor Information

Vendor Name - AXIOM Systems, Inc.
Contact - EDI Team
Vendor Code - 104713
Phone - 602-439-2525
Fax - 602-439-0808
Address - 241 East 4th Street, Suite 200
Frederick, MD 21701
Software Name - SolAce EMC
E-mail - Support@SolAce-emc.com

EDI Enrollment Process

Step 1: Enrollment via the "Trading Partner Enrollment" link on their website: https://portal.ms-medicaid-mesa.com/ms/provider/Home/tabid/135/Default.aspx

  • Please make sure your information matches what's in Medicaid's system
  • When selecting Transaction Sets:
    • 837P Professional = CMS 1500 Claims
    • 837I Institutional = UB 04 Claims
  • Please make sure the signature belongs to the authorized representative Medicaid has in their system for your company
  • Once you've completed enrollment, please write down the Trading Partner ID and password listed on that screen. You should receive an email with that information as well

Step 2: Register as a Trading Partner via the "Register Now" link: https://portal.ms-medicaid-mesa.com/ms/provider/Home/tabid/135/Default.aspx

  • Please make sure to select "Trading Partner" on the first screen
  • On the following screen you will need to enter the Trading Partner ID you received from Step 1 and enter your zip code
  • Please write down the User ID and Password you create on the next screen
  • After completing the rest of the required fields on this page, you will receive an email that contains a secure link to complete registration


Waiting for a Response

Once the Trading Partner Enrollment process has been completed, you should receive an email with your login and password for their test site. If you don't receive your credentials within 2-3 weeks, please call their Technology Support Center toll-free at 1-800-884-3222.


Once you have received your Submitter ID, login ID and Password from Medicaid, please call the SolAce Support Team and set an appointment for a Mailbox setup and Test Transmission.

Please have 25 test claims ready for testing. Test files should consist of a variety of claims that represent the type of claims you will be submitting once production status is achieved. Test claims will not be processed for payment but will be validated against production files; therefore, they must contain valid patient procedure, diagnosis, and provider information. Medicaid requires two test batches be successfully submitted in order to receive production approval.

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customer Testimonial

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customers From our customers

I am very pleased with our SolAce billing software and how easy it is to navigate. They have a great team who can train you to do billing even if you don’t have billing experience. Special thanks to Cathy, Gigi, and Skyler who always helps me out every time I have issues.

Shani Madaminova,
Best Home Care, Inc
Jersey City, NJ

SolAce is awesome software. I absolutely LOVE it. For over three years I have used this software daily for multiple long term care facilities to submit claims to various MACs, Medicaid, and Medicare Advantage and Supplemental Insurance carriers. It is convenient, simple to use and far less costly than any Clearing House software I had explored. The ability to import from my Practice Management Software and Therapy Providers has reduced any RTP claims edits and denials are a thing of the past. Customer Support is “Johnny on the spot”, but terrific as they may be, it gets better - RARELY do I need to call. LOVE IT, LOVE IT, AND LOVE IT.

Susie Doran Carter, Westcare Management, Inc.
LTC Medicare Consultant and Billing Service
Salem, OR

I think our medical office was one of the first to use SolAce in the mid 1990’s and we are still using it today for all of our electronic billing because it works ! It was simple for our staff to learn and it integrated easily with our accounting/billing program. It has been especially nice to know that the Axiom staff is there when Medicare changes something and they are right on it. They made the 5010 change a simple process plus made educational seminars available to us. Thank you to all the Axiom/ Ivertex professionals who have helped us for the last 15+ years.

Carolyn Boles
From the office of Donald J. Boles Jr. MD PC
Tempe, AZ

SolAce has been a valuable tool that has been a life saver for my billing service for years. It has allowed me to bill professional and institutional claims with ease. Customer service @ SolAce is top rated in my opinion. The SolAce product is very user friendly and affordable. Thank you SolAce team for a great product.

S. Bowling
Idabel, Oklahoma

Easy to use, Customer support has always been excellent, Thanks SolAce Team.

Carl Shepherd
IT Administrator
Dublin, GA

I am a new client and was having a tough time getting everything set up just right. I had to make calls to CEDI and when I called back the rep I spoke with prior even helped the 2nd rep to make sure I got all the info I needed. They definitely work as a team. Within a short period of time they had my system up and running. I never could've done it without them.

Margate, FL

Awesome customer service every time!

Bellevue, NE

I can't tell you how wonderful it is to work with your agency. They are courteous, knowledgeable,friendly, and a joy to work with - I can't say enough. Thank you!!

Bemidj, MN

The service was very good. Phone answered promptly even though it was around 6 p.m. my time. Very courteous and helpful. So far I have had really good experiences with your support team.

Mahornet, IL

The follow-up is outstanding - whenever there is an issue I am contacted to be sure that all is working well and to my satisfaction.

Batavia, IL

Everyone in your company is very helpful and pleasant, and they always have the quickest response time on fixing the situation.

Orlando, FL

Tech was very helpful, very patient and very professional. She knew of the issue quickly and stayed at hand until issue was resolved. Very satisifed with the service.

Largo, FL